Privacy Policy

Our Privacy Commitment

At oravenciloq, we take your privacy seriously and are committed to protecting your personal information.

This privacy policy explains how we collect, use, and safeguard your data when you use our services.

Information We Collect

We collect information you provide directly to us, including:

• Contact details such as name, email address, and phone number
• Financial information relevant to planning consultations
• Communication preferences and service feedback
• Technical data like IP address and browser information

How We Use Your Information

We use your personal information for the following purposes:

• Providing financial planning consultations and services
• Communicating about your account and service updates
• Improving our services and user experience
• Complying with legal and regulatory requirements

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Primary Legal Basis:: We process your data based on consent and legitimate business interests

You can withdraw consent at any time, though this may affect our ability to provide services.

Data Sharing

We may share your information in limited circumstances:

• With service providers who assist in delivering our services
• When required by law or to protect legal rights
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information.

This includes encryption, access controls, and regular security assessments.

Your Privacy Rights

Under Australian privacy law, you have the right to:

• Access and obtain a copy of your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Restrict or object to processing of your data
• Lodge a complaint with the Privacy Commissioner

Cookies and Tracking

We use cookies and similar technologies to improve your website experience.

See our Cookie Policy Cookie Policy

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy.

Typically, client data is retained for 7 years after service termination, as required by Australian regulations.

Children's Privacy

Our services are intended for adults aged 18 and over.

18+ only

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.

We will notify you of significant changes via email or website notice.

Contact Us

For privacy-related questions or to exercise your rights, contact us at contact@oravenciloq.com or +61 103 569 680.